We ensure our services are designed, delivered and installed on-time. Great for: Australian support. The event titled Unplanned outage at Melton South, VIC starts on Fri, 29. OptiComm wishes to advise there is currently an unscheduled outage in this estate, end users may experience degradation to internet and phone services. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Post yours and see other's reports and complaints. NBN outages and problems in Jordan Springs, State of New South. The email will also inform you of the dates and times given to us by NBN for the outage. 866-347-4784. We apologise for impact to End-users. This is called the Opticomm Ultra Fast internet plan. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. djskein Cannington • 2 hr. Normally registered. However you internet – gaming, shopping, watching or working – life’s about to get better. Update 17:00 21/12 - Our field technicians are still investigating the issue. Although this is an Opticomm outage, I feel like iiNet/Internode are sitting on their hands a bit on this (I may be wrong). Opticomm is aware of a network disruption in this estate and is currently investigating. data. 4. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. Plan Type. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Terms & conditions. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. The event titled Unplanned outage Biggera Waters Harbour Quays (QLD) starts on Wed, 21. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. 4 Mbps. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. Affordable prices. We apologise for impact to End-users. We apologise for impact. November 2022! Please be aware no support will be available for this portal after 31/12/2022. We offer you better. Ultimately you dont know if its the isp, opticomm or both that are the issue. Social media. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Unplanned outageA message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party. Cheap crap and ultra poor service to boot. If you are. Here are details about what an outage means for you. Pentanet (Internet Service Provider): 3. Delivering reliable internet (Fibre-to-the-Premises) to your home. January 2023! Please be aware no support will be available for this portal after 31/12/2022. UPDATE: Services have been. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Find out when service will be restored. I have a problem with Opticomm. A group for Opticomm Australia (Fibre Internet) customers to discuss issues with their internet connections. This is under investigation and is reported to be impacting all services. Services FTTH Broadband. Opticomm is not good, we have install their service from 8th of January 2023 and their provider OCCOM start the service after two days but still we don’t have internet at our home till today 6th of February 2023. The event titled Unplanned Outage in Mandalay starts on Tue, 4. @TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. From 4 May 2023, FuzeNet has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. No ETR has been provided yet. Deliver on-time. *Offer ends 11:59pm AEDT 10/12/2023. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. But if you've got a house in an Opticomm zone you don't have much of a. The event titled Unplanned Wollert Outage, Vic starts on Sat, 28. Unexplained opticomm outage. - A contact phone number for a Perth based contact. The email will also inform you of the dates and times given to us by NBN for the outage. Update 16:45 - Fiber break is confirmed, on site technicians are currently in the process of repairing. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Fibre To The Home (FttH) is available at more and more locations. Biller code: 223669. No satellite dish here or tv aerial all via fibre (I'm Siedofsky Street) , the street. [Update 17:27 19/09] Our backhaul provider has identified a fibre break and its location, and are organising restoration works. Back-Up Power Supply Unit –in the case of any power outages this will ensure the resident can still make and receive calls. Status updates about Launtel services and systems. . Redtrain services - no known area outages. January 2023!. 50 Mbps. Same issue for us, except we're on an HFC connection. Update 14:17 - Our technicians were not able to resolve the issue, this has been escalated to the backhaul carrier. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. The event titled unplanned outage Harpley Estate,VIC starts on Fri, 9. I could be saving myself a bit of money if I was able. Stay up to date with our latest service updates, system issues and events affecting customers. Update 12:00 - This is due to planned power works/outage by Western Power and is expected to finish at 18:00. Opticomm is currently investigating the outage. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 All Check our network status map to see if there's an ongoing outage in your area. Hi WP Opticomm customers in the areas of Yarrabilba, Woodlands & Stoneleigh have been disconnected from the internet. Flashing Green - Service is activating. UPDATE: 10/12 05:05 – Unplanned outage. Social media updatesOptiComm wishes to advise that there is urgent maintenance being carried out at the exchange that will affect internet services for up to 30 minutes. Took them 17 hours in the first place to even acknowledge the fault in the. The download speed was consistently 100+ MBPS but the upload was too low. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects. I would also look at Leaptel as a choice for ISP. With full shutdown of this portal to occur on 01/02/2023. OptiComm wishes to advise there was an unscheduled outage that intermittently impacted Megaport customers in VIC. Occom reserves the right of all final interpretations. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. last updated – posted 2018-Feb-9, 12:53 pm AEST posted 2018-Feb-9,. Browse. Check your billing details and your usage or view current outages with our app for iOS and Android! Visit our online MyAussie Portal. pl/RecxfW. Remotely switch your internet connection to us in 5-20mins ⏱️ Your existing Home. . It's now 48 hrs. Ask computer networking questions and get answers ASAP. OptiComm advises there is an unplanned outage in Ropes Crossing, NSW. Firmware being downloaded. Last 12 Months. Personal Business Enterprise and Government Wholesale. 8. Downdetector only reports an incident when the number of problem reports is significantly higher than. The last update was 3 hours ago. Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchangeTelstra Velocity® is Telstra's own optical fibre network that uses Fibre-to-the-premises (FTTP) technology to bring you high-speed internet, phone, subscription TV and Free-to-Air TV services on a single connection. Residents Get your internet on, with Opticomm Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to. Terms & conditions. Choose from speed tiers of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and all the way up to 1,000 Mbps . Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. Opticomm is aware of a network disruption impacting some services and is currently investigating. End Date & Time: 2017-02-17 10:00:00. Tom is very professional and helpful. We’re passionate providers of fast, reliable internet 24/7, backed to the hilt by expert advice and great customer service. December 2022! Please be aware no support will be available for this portal after 31/12/2022. To report a fault with your television reception, please complete our ‘Report a TV fault’ form below. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. - OptiComm Planned outage Notification -. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. Still trying to decide if they're a good or bad one. Light Off: Check the power pack is plugged in securely. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Skip to main content. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. Summary Unplanned outage in Multiple locations across SA. Opticomm’s Upgraded FTTP Network the potential to access an enhanced broadband product and service, including far greater initial and future high-speed plans. For the past 2 months, my internet has been dropping out every now and then, the Opticomm modem now takes longer than usual to. Unplanned outage for Highett, VIC: Kingston Park exchange [KPAP]Check our network status map to see if there's an ongoing outage in your area. Our MyAussie app is designed to make managing your account quick and easy, allowing you to manage your Aussie Broadband services at your convenience. Visit official website. Upcoming System Status until 13/11/2023 8:48:18 PM. May 2022 17. The following Estates are able to acquire FttH services:Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Archive View Return to standard view. With full shutdown of this portal to occur on 01/02/2023. It physically takes the internet cable from the street into your home. I checked the Network status about an hour ago (no outage notification), checked it about a few minutes ago – now showing Network Degradation. Whether that be a short five minute one, or in excess of an hour. Here's a look at your consumer rights. r/melbourne • Swooped by magpie. I called uniti and was told. It would connect for maybe 2 days then. We offer you better. Additional Information: Our wholesale supplier wishes to advise that there is an unplanned outage affecting phone and internet services. Please be aware no support will be available for this portal after 31/12/2022. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. Your service on the Opticomm service won’t work during a power outage. 1. There is no ETR yet. Areas South Australia. The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network. This has been escalated and we will provide an ETR as soon as possible. This has been escalated for urgent investigation. This has been escalated for urgent investigation, further updates will be provided shortly. January 2023 23. That’s why you can reach us easily – whether it’s online, by phone, over email or via social media, we’re right here to help. INTERNET OUTAGE Update from OptiComm: The fibre servicing Yarrabilba has been damaged by a third party in the vicinity of Waterford. NBN network status. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. Start Tue Dec 13 02:35:00 2022. Issue/s: If either the PWR or PON indicator light is not GREEN. 7 Mbps. 88/mth. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time. National Broadband Network, NBN outages reported in the last 24 hours. 30 Enddate: Sun, 11. While normally you'd see the outage resolved within a couple days if someone has dug up the fibre and screwed up a long section of it they may need to do lots of work. Connie Wang. You connect to it via ethernet cable, not DSL cable. Uniti Group has completed its acquisition of fibre network builder and operator OptiComm, following the approval of the proposal by the Federal Court last week. Report a Problem. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. This will affect all Internet and TV services. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllThe event titled Unplanned outage at Wren Muse - QLD - WRMS starts on Mon, 2. Ask a question about OptiComm in Internet Service Providers. The event titled Unplanned Outage LR60 starts on Wed, 11. Ask our virtual assistant Anna about outages or other issues with your internet, tv, streaming, home phone or wireless. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. RocketAn event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. We use ISO 3166 country codes and names. For residents and businesses within an Opticomm connected community to get connected you’ll need to contact your preferred service provider and choose a plan to suit your needs. What is an outage?An outage is a service interruption that is affecting multiple customers. In the case of Mass Service Disruptions caused by circumstances beyond. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. Downdetector only reports an incident when the number of problem reports is significantly higher than. Exetel's 4G network went down to most of their customers in Australia, prompting an outbreak of rage among those who use Exetel as their provider. Opticomm provider recommendation. 2022. I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. Exchange Location: Zetland Exchange (VSQ4) Postcode:Gaming Internet. We show boundaries as indicated by the UN Geospatial Network. This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. And here on the other end we had total internet outage which just started working few minutes ago. Supplier: FIBRE-OC. OptiComm (Internet Service Provider): 3. This will only be impacting users with iiNet and Aussie Broadband services and is under investigation. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Opticomm is aware of a network disruption impacting internet services and is currently investigating. For any further information or support call us on 1300 665 575. + SUPPORT 1300 579 403 SALES 1300 899 303 Internet. com. Disclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". Currently Clear is able to provide services to sites in Victoria, New South Wales, Queensland and Western Australia, and will be adding more shortly. This is under investigation. Further updates will be. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. Issue first reported to Opticomm 2 months ago - straight after we paid the $300 connection fee and as of today we still don't have a usable, stable connection. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Here's a look at your consumer rights. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. Reference: Your customer number – found on your invoice. You can also try to power cycle this device if you have access. 10-11. Dasan Box Lights Explained. SuperBF at checkout. If there is no known outage, check the. Offer ends on 30/11/2023. OptiComm wishes to advise that there is an internet and phone service outage affecting Yarrabilba and connected communities, due to the ongoing extreme weather conditions. Gmail. The email will also inform you of the dates and times given to us by NBN for the outage. . 8. are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but our free to air tv and Foxtel has. Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. 9. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Here are the latest updates: According to one user on Whirlpool, the problem affects all Exetel customers on Optus 4G. Nsw, gledswood hills to be exact. Sun. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. April 2017! Please be aware no support will be available for this portal after 31/12/2022. Any idea when the unplanned outage in Ridgewood will be over. The event titled Outage in Fraser Rise, VIC starts on Sat, 10. Further. [Update 14:48] Services have been restored. Help and Support. Further updates will be provided shortly. These are being urgently investigated. Unplanned outage in Butler, WA. If you went over to Aussie Broadband’s system outages page during the downtime, you would have seen a “Major” unscheduled outage hitting NBN and OptiComm services in every state, first noted from 1:02 pm AEST. Source Opticomm Opticomm. 42Mbps Upload. OptiComm (Internet Service Provider): 4. [Update 14:36] Technicians have arrived on site and are investigating further. Important things to know. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Aussie Broadband (@Aussie_BB) reported 30 minutes ago. at your address. [Internet Outage] OptiComm advises there is an unplanned outage in Yarrabilba affecting both Internet and telephone services. At our core, Uniti is committed to delivering a superfast, future-ready. This is currently under investigation. Opticomm operates the network on a wholesale only, open-access business model where service providers are given open and equitable access to supply services to the premises within this community. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. Outage Start Estimated End Location Forum; 1: NBN: Planned Fibre: Upcoming: Fibre: 28/11/2023 01:00: 28/11/2023 03:00 ☞ ALBURY, NSW ☞ PENDLE HILL, NSW ☞ WOLLONGONG, NSW ☞ BRADDON, ACT ☞ BERKELEY VALE, NSW ☞ MACQUARIE PARK, NSW ☞ ASQUITH, NSW ☞ BLACKTOWN, NSW ☞ MIRANDA, NSW ☞ GOSFORD, NSW ☞ CAMPSIE, NSW ☞ ST LEONARDS, NSW. last updated – posted 2016-Oct-26, 10:54 am AEST posted 2016-Oct-26, 10:54 am AEST. We have had on going issues with Uniti and ISP Opticom for multiple months with drop outs of internet service. User reports indicate no current problems at Opticomm. Opticomm outage and reported problems map. [Update 17:00 pm]: service restored. An ETR will be provided as soon as possible. However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps. The event titled Planned Outage for Aveley, WA starts on Mon, 14. 88/mth. Been on exetel network for a while. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. P. If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OptiComm is one of Australia’s biggest Fibre-to-the-Premises (FTTP) wholesale network infrastructure carriers, who provide fibre connections to new homes, apartments and business buildings. ago. Whirlpool Forums Addict reference: whrl. We use ISO 3166 country codes and names. OptiComm customers must contact their providers for the following concerns: Troubleshooting & service set-up; Missing equipment; Loss of internet or mobile connection (such as outages) Concerns about internet speed; Customers can contact OptiComm directly about the following concerns: Following up on existing enquiries Power check: The power light from the NTD indicates if the power is off. Outages Customer Portal Legal Complaints Financial Hardship Policy Harbour ISP Bill Explainer. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. They build, operate, and maintain their own fixed line telecommunications network. This is escalated and under investigation. 1 out of 5 stars from 352 genuine reviews on Australia's largest opinion site ieatwords. OptiComm is a leading provider of fibre network solutions in Australia. With full shutdown of this portal to occur on 01/02/2023. This is in order to upgrade the equipment onsite. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. What about Internet? How many places have NBN. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. Opticomm is aware of a network disruption impacting some services and is currently investigating. Ultimately you dont know if its the isp, opticomm or both that are the issue. Service: Type : Start: End: Location: Impact: NBN & Fibre: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW-Campbelltown Liverpool: DEGRADED: Network: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more!OptiComm advises there is an unplanned outage impacting Southbank, VIC. December 2022!. Please be aware no support will be available for this portal after 31/12/2022. au. The issue has been escalated for urgent investigation. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Check current status and outage map. You may not even notice an outage has. Plan. - A print out of history of outages for the account. Sign up now. Learn more. Our Opticomm fibre broadband connection uses Fibre to the Premises (FTTP) technology. FuzeNet listings. We are now 17 hours into an outage without any indication of a resolution time. Welcome. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. There has been one brief planned outage they emailed me about in advance with plenty of warning. Uniti Internet is a part of Uniti Group Ltd. Products Impacted: Fibre. Downdetector only reports an incident when the number of problem reports is significantly. Brief Description: Urgent maintenance in Modeina. It is perfect for basic browsing and social media usage. FuzeNet. Update 09:22 22/12 - Our field technicians are re-attending this morning to continue investigating. Under investigation. Step 1 – Keep a log of the dropout times, and for how long the connection remains offline. This is currently under investigation. SUPPORT 1300 847 201 SALES 1300 899 303. Get a brief introduction to digital TV and understand the steps you. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. User #568114 1233 posts. The email will also inform you of the dates and times given to us by NBN for the outage. au. Harbour ISP connects your homes and businesses to Super-Fast broadband. Exchange Location: Thornhill Park (THPK) Postcode: 3335 City: Rockbank State:{RESOLVED} Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines, QLD. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Opticomm network status. Personal Business Enterprise and Government Wholesale . Network Help & Outages. [Update 18:20] - Urgent maintenance to be implemented which will affect most users in this estate for up to 10mins to resolve this issue. Here you can find all the event notices that may affect your internet service with iiNet. e. For reference when there was an opticomm issue, my friend with leaptel received sms saying there was an outage. With full shutdown of this portal to occur on 01/02/2023. The event titled Unplanned Outage LR90 starts on Tue, 17. OptiComm services - some customers may currently be impacted by an area outage, please see below for details. Update 03/01 - 16:55 - Services have been restored. A message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party damaging the link between Greenvale and the city. Bundled with Internet. With Telstra Velocity, you’ll enjoy typical busy period speeds (7-11pm) of 25Mbps on the Standard speed tier and 80Mbps on the. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. State of Security 2023. Alternatively: Head to Internet > Internet settings. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. Opticomm is aware of a network disruption impacting some services and is currently investigating. You can be confident that your fibre is working when your development launches. Follow up on. OptiComm wishes to advise there is an unplanned outage impacting some customer TV services in this estate. au. Unplanned outage in Butler, WA. However the outage wasn't showing on the Activ8me web site, I called Activ8me and they didn't know about the outage. Test Internet Speed. OptiComm advises there is currently an unplanned outage affecting Armstrong Creek, VIC. OMCI success. Opticomm is aware of a network disruption impacting some services and is currently investigating. They build, operate, and maintain their own fixed line telecommunications network. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. Operating services. The outage began around 9am AEST. Click here to signup your plan now. OptiComm ONT picture 1:. We have been proudly supplying reliable, high-speed internet since 2012. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Matthew Solly. Your service may be completely offline or work intermittently during the outage.